Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full Name
• Email Address
• Phone Number
• Date of Birth
• Health and wellness-related information you choose to provide
• Appointment requests and consultation details
• Communications submitted through contact forms, email, or phone

We may also automatically collect certain information when you visit our website, including:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Time Spent on the Website
• Referring Website Information
  

How We Use Your Information

We use the information we collect to:

• Schedule and manage consultations and appointments
• Respond to inquiries and customer service requests
• Provide information about our treatments and services
• Improve website functionality and user experience
• Send appointment reminders and important service-related communications
• Comply with legal and regulatory obligations
• Analyze website performance and marketing effectiveness

SMS Communications

By providing your phone number, you consent to receive text messages regarding appointment scheduling, reminders, account updates, and relevant service information.

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

Email Communications

We may send informational emails regarding our services, promotions, updates, and educational content. You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers who assist us with:

• Appointment scheduling
• Website hosting and maintenance
• Marketing and analytics
• Customer communication tools
• Payment processing and business operations

These providers are required to maintain the confidentiality and security of your information.

We may also disclose information when required by law or when necessary to protect our rights, property, safety, or legal interests.

HIPAA and Health Information

Transform Clinix is committed to protecting patient privacy. Any protected health information (PHI) collected through our clinical services is handled in accordance with applicable healthcare privacy laws and regulations.

Please note that information submitted through general website forms may not be considered protected health information until a formal patient-provider relationship has been established.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance your browsing experience.

These technologies may collect information regarding your interactions with our website. You may disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable
• Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective upon posting the revised version on this page. We encourage visitors to periodically review this policy for updates.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Transform Clinix
Phone: 1-800-496-1927
Email: support@transformclinix.com

We are committed to protecting your privacy and maintaining the trust you place in us.